Refund Policy
Important information about subscription fees, refunds, and billing policies for Seerakam services.
All subscription fees paid are strictly non-refundable, regardless of the extent to which the Customer has utilized the Services during the subscription period.
Subscriptions to paid Services are available on yearly subscription plans. Your subscription will be automatically renewed at the end of each subscription period unless you inform us in advance that you do not wish to renew the subscription.
Important Notice
In the event of termination of the subscription, there will be no refund on the subscription fee or on any other taxes involved in the transaction.
Seerakam Technologies Private Limited reserves the right to change the subscription fee and to charge for the use of certain features and services that are currently included free of charge in the subscription plan.
You will not be charged for using any Service during the trial period unless you have opted for a paid subscription plan. Information on the subscription options and charges for all paid Services is available on the official Seerakam website.
Customers must pay the Fees through an accepted payment method as specified on the Seerakam website.
Subscription Restrictions
During the active Term of the subscription, the Customer will not be permitted to downgrade their Service Plan or reduce the number of Users associated with their account.
The subscription Fees do not include any taxes, levies, duties, or similar governmental assessments, including but not limited to value-added tax (VAT), sales tax, use tax, or withholding taxes assessable by any local, state, provincial, or foreign jurisdiction (collectively referred to as "Taxes").
The Customer agrees to pay all applicable direct or indirect Taxes associated with its purchases under this Agreement. To the extent that Seerakam is legally required to collect such Taxes, they will be itemized on the Seerakam invoice.
Tax Withholding
If the Customer has an obligation to withhold any amounts under any law or tax regime, the Customer must gross up the payments so that Seerakam receives the full amount actually quoted and invoiced, without any deductions.
Tax Exemptions
If Seerakam has the legal obligation to pay or collect Taxes for which the Customer is responsible under this section, the appropriate amount will be invoiced to the Customer and must be paid in full, unless, prior to the invoice date, the Customer provides Seerakam with a valid tax exemption certificate issued by the appropriate taxing authority.
- All subscription fees are strictly non-refundable
- Subscriptions auto-renew unless cancelled in advance
- Additional taxes may apply based on jurisdiction
- No downgrades allowed during active subscription period
Contact for Billing Questions
If you have any questions about billing, subscriptions, or this refund policy, please contact Seerakam Technologies Private Limited through our support channels. Our team is available 24/7 to assist with any billing-related inquiries.