Customer Support Representative

Expert Support Round the Clock

Our team of product specialists and technical experts is available 24/7, every day of the year, to provide guidance and resolve issues quickly. Whether it's troubleshooting, setup assistance, or strategic advice, we're always here to support your business and help accelerate growth.

Multiple Ways to Get Help

Choose the support channel that works best for you. Our experts are ready to help through any method you prefer.

Phone Support
Speak directly with our experts

Immediate assistance for urgent issues

24/7 Available
Live Chat
Quick answers to your questions

Real-time chat with support agents

24/7 Available
Email Support
Detailed help for complex issues

Comprehensive solutions via email

Response within 2 hours

Frequently Asked Questions

Find quick answers to common questions about Seerakam and our services.

How can I sign up for Seerakam Restaurant POS Software?
To sign up for Seerakam, visit our official website and click on the 'Start a Free Trial' button. Follow the registration process to create your account and begin using our Restaurant POS Software.
Is there a trial period for each plan?
Yes, we provide a trial period for each plan. This allows you to explore the features and functionalities of Seerakam Restaurant POS Software before making a commitment.
What are the available plans for Seerakam?
Seerakam offers three main plans to cater to different needs: STARTER, TREAT, and FULL COURSE. For details on features and capabilities, please visit our website or contact our sales team.
Is Seerakam available for international customers?
Yes, Seerakam is proud to be trusted by customers in 11 international countries. Whether you operate in different regions or have a global presence, our Restaurant POS Software is designed to meet the needs of businesses worldwide. Feel free to contact our sales team for more information on international pricing and support.
Is there an enterprise plan for large businesses?
Absolutely, we offer an enterprise plan that can be tailored to the specific requirements of large businesses. For more information on this customizable solution, please reach out to our sales team.
What does 'Addon' mean in the pricing structure?
'Addon' refers to additional features or services that can be integrated into your existing plan for an extra cost. If you need extra user access or specific additional features, you can explore our addon options to enhance your experience.
How do I contact customer support?
Reach us anytime, 24/7! You can call us, email at [email protected], or use live chat on our website for quick assistance. We're here to help!

Comprehensive Support Services

From technical troubleshooting to strategic business advice, our support team covers all aspects of your business needs.

  • Technical troubleshooting and bug fixes
  • Setup assistance and onboarding
  • Training for you and your staff
  • Integration support with third-party services
Seerakam support team providing assistance

Why Our Support Stands Out

We don't just fix problems – we help your business grow with expert guidance and proactive support.

Product Specialists
Our team understands the unique challenges of restaurant and cafe businesses, providing industry-specific solutions.
Technical Experts
Certified technical professionals who know our platform inside and out, ensuring quick problem resolution.

Self-Service Resources

Find answers quickly with our comprehensive knowledge base and learning resources.

Knowledge Base
Comprehensive guides and tutorials
Video Tutorials
Step-by-step video instructions